I maintain 5 different office sites for a property management company, last week I received a call from the property manager, stating that one of owners was not a happy camper, owner wanted to know the status of two work orders ( fall flowers and mulch, the other was a request to remove a number of junipers). On the 15th of October a proposal was submitted to the property manager covering these work requests for approval, with a 50% deposit required for the flowers and mulch. During the call with the property manager I told her I was waiting for approval to start the work. At this time she said that the owner was going out for other proposals for the work, plus weekly service. She told me to install the flowers and mulch and to submit a separate proposal for the shrub removal. The flowers and mulch were installed yesterday. During our conversation, I got the impression she was covering her backside with the owner of the office site. With the situation I have I can't go back to the owner blaming the property manager, with the fear of losing the other 4 properties I have to walk a tightrope with the property manager. I have had these properties for 7 years, I would hate to lose them. Anyone have a suggestion on how to handle this situation?