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do I help out someone possibly for free?

Discussion in 'Lawn Mowing' started by turf and snow, May 10, 2010.

  1. turf and snow

    turf and snow LawnSite Member
    Messages: 79

    :canadaflag:I have this customer 3 years now. Lost his job this winter (Bank manager) and his dad died two weeks later. He is taking this really hard I suspect mental health issues from talking with his mom. In the past he had me do full service for his bank branch and also his personal property. I still have the bank but his mom has told me to just leave his own property alone because he is too messed up to pay. His place takes 20 minutes with a 34 and 21 inch.Should I continue to do his property and take the risk of not getting paid as a favor to a hard luck case or just quit and not help. He may improve and pay me or may never pay me. I want to do the right thing but I don't want to be taken advantage of. Just looking for some helpful advice:canadaflag:
  2. mbrew

    mbrew LawnSite Senior Member
    Messages: 491

    If you're in a position to help a guy while he's down, why not. It's even better that he's given you substantial business in the past. I might not catch him as frequently, but I'd probably give him a month or two.

  3. blakerugg

    blakerugg LawnSite Senior Member
    Messages: 450

    hmm...i would probably do it occasionally as a favor? maybe bi-weekly? i dont know it could turn into a problem if say he says hell pay u when u can, then doesnt ever pay?

    too many variables lol, im gonna stick with doing it biweekly just to keep the lawn managable, unless you need the money and could really use the money from an account that u replace his with.

    sorry for the jibberish.
  4. ashgrove landscaping

    ashgrove landscaping LawnSite Gold Member
    Messages: 3,529

    i agree. Keep doing it. It seems easy and quick enough. Maybe it will help him along seeing people around and a nice lawn at least to keep his spirits up. He ll come around. he s helped you with some business so give a few freebies or whatever. That was just his mom talkin anyway
  5. G. Ramey

    G. Ramey LawnSite Senior Member
    Messages: 376

    I just did one for free for a lady whose husband passed away a few weeks ago. Everyone she works with offered to take up a collection to pay for it. I cut it and did not send her coworkers a bill. Someone gave my cards to all the people she works with, who knows I may pick up a customer from her workplace. If not it only cost me an hour and wasn,t even off my route. When she gets back on her feet I will give her a quote, I will probably pick her up as a customer too.
  6. MowingMowingMowing

    MowingMowingMowing LawnSite Senior Member
    from Midwest
    Messages: 526

    Its good to see someone looking out for the well being of others. Helping this guy out in a hard time is a good thing to do.
  7. ajslands

    ajslands LawnSite Silver Member
    Messages: 2,238

    Maybe you should have tell him to mow it, in a kind way though idk if it's just me but mowing seems to be a great stress reliever, and smell the freshly cut grass, maybe I'll mow with my push mower once this season.
    Posted via Mobile Device
  8. mikes landscaping

    mikes landscaping LawnSite Senior Member
    from kansas
    Messages: 298

    help him out. i recently picked up a disabled guy who has ms real real bad and has low income now because he relies only on his wife. it should be a 35 cut but its on my route and i know they dont need the aggrevation of dealing with their own yard with all theyre doctors appointments. i took it on for 20 dollars bi weekly as a favor and good deed.
  9. topsites

    topsites LawnSite Fanatic
    Messages: 21,653

    Way I see things my services continue unless I hear otherwise,
    and word to stop needs to come from the person who hired me.

    As for the billing, maybe I get paid, maybe I don't,
    makes little or no difference to me.
  10. sdk1959

    sdk1959 LawnSite Senior Member
    Messages: 909

    I would tell him since he is a good customer but going thru hard times that you would cut it bi-weekly for the rest of the season or until he gets another job.:)

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