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Do you bother with 1-time customers?

Discussion in 'Lawn Mowing' started by Tom-N-Texas, Mar 10, 2005.

  1. Tom-N-Texas

    Tom-N-Texas LawnSite Senior Member
    Messages: 370

    Just curious if I'm alone here.

    I get these calls all the time....where they want their lawn mowed or their flower beds cleaned out ONCE.

    I used to waste my time running around town giving estimates for 1-timers, but I'm sick of it now. It's just not worth it during the growing season. I've also determined that this type of customer has probably called 5 services looking for the lowest price. Screw 'em. No more, brotha. Tom
  2. Eho

    Eho LawnSite Member
    Messages: 205

    A lot of times if I have time, and they are on my route, I will do it one time. If they are outta normal route, I usually don't mess with it.
  3. procut

    procut LawnSite Bronze Member
    Messages: 1,852

    I usually do. Usually these one timers are close to current customers anyways.
  4. launboy

    launboy LawnSite Senior Member
    from indiana
    Messages: 273

    if it is a one time cleanup i'll do it but they will not get the rate that a multiple service contract will get same with lawns $$$, only in neighborhoods of current clients.
  5. PTP

    PTP LawnSite Bronze Member
    from Tulsa
    Messages: 1,398

    Yes, but my price is higher.
  6. walker-talker

    walker-talker LawnSite Platinum Member
    from Midwest
    Messages: 4,771

    "I am sorry, but I don't don't do one time mowings". That is usually my response. Most of the time it is not on my route and just not worth it. I might consider it if it was on my route and they had cash in hand.

    Money talks!
  7. 65hoss

    65hoss LawnSite Fanatic
    Messages: 6,360

    Not usually. Not for mowing. Kills to much time I could be doing something real profitable. That is for my business setup.
  8. rodfather

    rodfather LawnSite Fanatic
    Messages: 9,501

    We will only at a 50% higher price and within one of our normal routes...check on delivery too btw.
  9. billc

    billc LawnSite Member
    Messages: 119

    Since we're still adding customers, we'll do one-timers. Some have become repeat customers. If you get an idea of the lot size, potential obstacles, etc. you can give a (high) quote over the phone and ask for payment to be made at the time of service.
  10. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    yes i do. money talks. i don't make a special trip to do the estimate, i usually tell them " i'll be in your area on wed, etc." then when i'm in the area, i stop, rape them on the price, yay or nay.

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