We have had a drought here in Florida for about 2 solid years. Last week it rained 4 days straight and very little work got done. I lost two accounts, next door to each other because one guy was mad I didn't call. Apparently he convinced the other guy to switch with him. In my defense, I had my brother in law covering my accounts because I was up in NY doing a huge job. But when I went to cut yesterday, the scheduled day, someone already did it and the guy yelled at me. It wasn't even a conversation. The way he reacted it was like I stole something from him. Had I actually been here last week, I doubt I would have called any of my 60 customers to tell them I wasn't coming, it was pouring for most of the days, several days straight. It sucks I lost them because I had picked up 3 additional accounts in the last day or so but is it a realistic expectation that an LCO should call a significant amount of customers to let them know it is raining and they are not coming?