• Landscape Lighting Design: Bright Ideas
    With outdoor spaces more popular than ever, lighting these landscapes may be your next opportunity. Click here to learn more.

Do you have customers you have never met?


LawnSite Member
North Alabama
How many of you have customers you have never met.

I have never met approximately 1/3 of my customers.

They responded to advertising. I called back with a quote after seeing their lawn, and they said do it. I send them a bill, and they send me a payment. No contact whatsoever.


LawnSite Bronze Member
Raleigh, NC
I have met or talked to all of my customers at least once. I try to make it a priority to see most of them a couple of times a year though. I think it just lets them know that I care and also helps when they are "underbid" by someone else not to let me go.