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Do you have customers you have never met?

yz250fpilot

LawnSite Member
Location
North Alabama
How many of you have customers you have never met.

I have never met approximately 1/3 of my customers.

They responded to advertising. I called back with a quote after seeing their lawn, and they said do it. I send them a bill, and they send me a payment. No contact whatsoever.
 

MudslinginFX4

LawnSite Bronze Member
Location
Raleigh, NC
I have met or talked to all of my customers at least once. I try to make it a priority to see most of them a couple of times a year though. I think it just lets them know that I care and also helps when they are "underbid" by someone else not to let me go.
 
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