I have a new customer who I trimmed shrubs, hedges and was going to mow until I noticed that just by walking through a few spots to get to the hedges you could see my foot prints. It was real crunchy... leaves were tucked in trying to hang onto water by not exposing the entire leaf to the sun... So I didn't mow it. I edged and lightly trimmed and left a note for the owner that I couldn't mow due to it being heat stressed. What should my next step be? His irrigation system is on a lock and I told him he needed to provide access so I can run it through the zones and check the timer so I could see what's going on. Should I have mowed that lawn or did I make the right decision? I'm wondering if the owner will be upset?