Maybe this has been discussed before, maybe not. I just can't remember. Anyways...... You go on an estimate for lawn maintenance or fertilization...... You don't get the account. Do you save the potential customer's name and address? Then the following year market to them again by either calling them or sending out a letter to see if they are in the market to hire a new lawn service. Just wondering. We haven't done this in the past but I think this year, we might start saving any good potential customer we don't get, and then the following year try again. Anyone have good results doing this?