Does Your Mower Dealer Give You 30 Days To Decide If You Like The Machine?

Discussion in 'Lawn Mowing' started by 85mm/1.4, Oct 6, 2010.

  1. 85mm/1.4

    85mm/1.4 LawnSite Member
    Messages: 28

    I was at Tractor Supply today looking at their clearance merchandise. They had two Bad Boy mowers(a 60 and a 48), and one Cub Cadet 48 Z with the steering wheel that were customer returns. I did not check the hours on the machines, but they definitely looked used. They have a 30 day return policy on purchases if you're not satisfied.

    These mowers could be purchased at $500 off of the regular sale price. Just judging from appearance, they should have taken a $1,000 off the price. It seems no effort was made to clean the machines up.

    I could see where someone would be tempted to take advantage of this generous return policy.
  2. stan the man

    stan the man LawnSite Senior Member
    from Maine
    Messages: 702

    not on my walker and on my exmark Navigator
  3. h2oskier

    h2oskier LawnSite Senior Member
    Messages: 601

    Hell use it for 29 days and take it back, then go back a day later get another 29 days, sounds like a win win situation to me.
  4. mbrew

    mbrew LawnSite Senior Member
    Messages: 491

    I have an Ariens home owner Z that I bought many years ago from Home Depot. It had been taken home and used and brought back. I think I saved $500 or so on it back then. I've bought some other tools that were returned over the years also.

    They've started taking a lot of information when you return stuff like that so I'm betting that repeat performances would be tough.
  5. JB1

    JB1 LawnSite Fanatic
    Messages: 5,903

    my dealer does not nor would I expect them to.
  6. Golfpro21

    Golfpro21 LawnSite Senior Member
    Messages: 563

    not buy it and leave with it...use's yours....great dealer we have, but that is the way it is

    MOHUSTLER LawnSite Bronze Member
    Messages: 1,376

    I have returned equipment before. But Im not going to give every john doe off the streets a 30 day return. People will take advantage of that. Also say some commercial guy took that thing and ran it for 5 hours a day. and put 150 hours on it. The machine can possibly be worn out. I mean it is a Bad Boy were talking here. They dont last much past 200 hours anyways :laugh:
  8. mowerbrad

    mowerbrad LawnSite Fanatic
    Messages: 6,268

    Deere had their "work it for a week" deal going on this year. If you didn't like the mower for any reason within the first week, you could take it back to the dealer.

    But I don't think any real commercial equipment dealer has a 30 day return policy. I know my dealer doesn't that policy. This is exactly why dealers have demo mowers, so you can "try before you buy".
  9. Knight511

    Knight511 LawnSite Member
    Messages: 207

    30 day return.... say Mon-Fri if it was bought on a Monday, that gives 23 working days. 10 hours run time a day... 230 hours. Go look on Craigslist, you will find many mowers that someone wanted to return after 30 days because most I see have 200-300 hours on them... :) so no, I wouldn't expect a commercial dealer to do a take back like that... sort of like buying a car, driving it for 1000miles (aver 12K a year) and expecting a dealership to take it back... not gonna happen.
  10. K/B

    K/B LawnSite Senior Member
    Messages: 480

    Have you no ethics?

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