Hey y'all- Please bear with the really long post (trying to give some background to answer potential questions). I've never posted in the irrigation forum; mostly lurk over at the equipment and more pertinent lawn-care topics when researching equipment and such. Me- I'm 23, recent Alabama grad, 2014 will be my first full year. We are a full-service landscape co doing everything from maintenance to install, irrigation, tree work with x2 trucks, Dingo with attachments, full insurance, etc. Been part-time for 4 years of college, and worked for a guy who did nothing but irrigation for a few summers while I was in high school. He was a kinda slap-dash, tip-to-tip, Get'er'Done typa fellow (nice guy, though). I have spent many hours working on some of his former properties because he's now too lazy to answer the phone and return messages (think its bec he's about to retire). I am the type that is a "by-the-book", head-to-head, careful not to load up too many heads per zone, build-a-manifold-for-all-the-vales-in-one-place typa guy. I (am trying to) cater to the folks in my town who have money and want work done correctly at a fair price. Now for the real point- Today, I met with a customer for whom we had previously worked. Nice folks, and go to my church. Own a 150+ yr old antebellum home downtown, and he's an Architect. He just had a geo-thermal heat pump put in, which tore up part of his yard and sprinklers. Well, he called us back for a quote on replacing the 2 or 3 zones he tore out and sodding the 2,600 sq ft area (plus adding sprinklers to a shrub bed that was abt 175'x6'). He hands me a blueprint of the home and property, complete with the layout of all the sprinkler heads and lines (system originally installed in the 70's, and apparently has a 1" or greater separate irrigation meter). He previously had 15-20 6" spray heads watering the entire 2600 ft of L-shaped turf area. The heads were running down the middle of the vertical part of the 20' wide "L" and has a few rows at the bottom end, which was wider than the vertical "L" part. I tell him that I'm going to price out putting in new sprinklers, and do it the right way with spray heads working in from the corners with head-to-head, etc. He says that what he had worked OK but go ahead. Anyway, I spend most of the day pricing and drawing up the system on his blueprint, and bring it back to him this afternoon with a $1,500 MATERIALS price (buying all materials @ local irrigation house, including backflow and new glue). I was going to charge him abt x3 times materials, roughly. He's incensed that I have gone and redesigned the entire system and what he had was fine before, and gets kinda pissy with me (these are folks that go to my church, remember, so he's civil but he gets angry). His wife, who's looking on too, talks him down and reminds him that his customers always want things done and trying to cut corners, but he sticks to his guns. After a lot of treading water, I end up telling them I don't feel comfortable putting in a system that isn't up to my standards and could reflect negatively on my reputation (esp bec I am a newer co and am striving for 100% quality work). The problem is I really could use this work this spring, and would like to have worked on a property that is as visible as this downtown huge antebellum home (it'd be irrigation/sod/plant boxwoods/maybe install an ornamental iron fence). The real problem is that he's an commercial/residential/building& HVAC architect and thinks he knows irrigation and that his heads were providing adequate coverage without all the extra heads and double the zones (he said that the supply house I use agreed on the design because they stand to profit from the sale of more parts). Though the couple is about to pay for the 2nd son's wedding and I have heard that their finances are tight, I told them I didn't want to put in a system with so few heads that are supposed to water so much. What would y'all do- try to compromise on the design and still barely have tip-to-tip/ or just let some other fool do it lol? I really need some backup, as I was both pretty angry and disappointed when I got home tonight.