Just wanted to pass on a little tip that can make a big difference in this business. Keep the same business phone number forever! I always hand out plenty of cards before and after every job we do, estimate we give, etc. And although my address, services, etc. have changed over the years, I have always kept the same phone number. It equates to a LOT of business for us. People will find those cards years later and call you, if they liked you. I still get calls from several years ago. And because of things like this, we've been able to operate with next to ZERO advertising this year. And we are still having a record year. All of our business these days comes from previous customers, referals or our trucks. I barely even do flyers any more. Give your number (card) out a lot. And keep that number - whatever it takes. Also stay listed in at least the white pages and possibly a bold listing in the yellow pages too. I can't tell you what a blessing it is to NOT have to advertise.