Slight Rant ahead! I have had an account all year for a commercial account. Good 1 day 15 acre apartment complex. Good relationship with the manager. Good relationship with the owner of the prop. Well...part owner. After 4 months with great service on this account I get a call from the owner asking if I could do some work on her persoanal property. I meet her and get a feel for what needs to be done. basically its a 1 acre formal garden with HUGE mature boxwoods etc. Except it hasnt been cared for in nearly 10 years...Completely overgrown and full of crap. Basically, gonna be lots of work. She doesnt want it restored to all its glory, just trim it all down and make it halfway "presentable". I explained exactly what this would entail and that it will still look like crap, just shorter more managable crap. She understood, we signed a contract and work was done. Over the next couple weeks I keep getting calls from her that the job is not finished. She has paid me already for it. I humor her and bend over backwards and do a few small extras...but make it known that this is a favor and that the job IS finished. A month goes by and I get a call from her all pissed that the garden looks like crap again. I explain that plants and grass do infact grow (many many inches of rain) and that is to be expected. i explained (as I had before) that this will require continuous upkeep. She is greatly troubled that simply trimming bushes and whatnot dont make it forever kept. Sooo....I get a call today from the manager of the commercial property saying , "Hi mike, the owner just told me to call you to tell you we have found someone else to maintain the apartments. She also said that the invoice that you sent (1500.00...work has already been completed at the apartment complex) will be paid to you when you finish her personal property."!!!! i call the owner very concerned that she is confussing two different contracts. I called to work this out, not yell...but I was threw putting up with her crap. She doesnt pickup, and has yet to call me back. In the past she has always returned my call within the hour. Ive called twice since...no answer. I do have a contract for the commercial property. One clause covers cancellation and the way to go about (30 days notice in writing). I just couldnt believe the kahunas on this woman! I think she needs to take a business law course...maybe then she will realize that should I sue for the money owed my company, I can not only sue for amount owed, but for breach of contract! And I dont think the judge is gonna give a rats a$$ if her personal house is sufficiently finished or not. Nicest little old lady too...never wold expect it. What a bi*&h!!