Separate names with a comma.
Missed the live Ask the Expert event?
Catch up on the conversation with Ken Hutcheson, President of U.S. Lawns in the Franchising forum plus sign up to receive a FREE eBook on how to grow your landscape business.
Discussion in 'Lawn Mowing' started by Willis, Aug 22, 2003.
Double cut, Triple cut, charge more or the same?
Do to Raine, excessive growth, nitrogen ext.
If ya got to double cut, or triple cut, its noones fault but yer own for lettin it get so long..
Is that so?
Naww I was jus bs'n ya......I think ya should charge em double for twice, triple for cuttin 3 times.....
Yer the one who posted the stupid question!
Charge them, im sure they will understand. yeah right.
I personally do not charge more because of weather conditions. It isn't their fault that it rained.
Now if they wanted me to wait, or something that they did caused a delay in me mowing their lawn, then yes charge extra.
If I'm supposed to be there on the week, and it doesn't get cut, then that is MY problem. I deal with it. It is not the fault of the customer that the given day that their scheduled visit is on is set back a day, or two, or three, etc. As far as the "too much nitrogen" thing, well, that just doesn't happen with me. There are times when I'm late getting in, and I know I'm late, but that is my responsibility. If I was busier, I'd be even later - but I sure wouldn't bill the customers all the more for it. It's all part of the biz. Now, if for instance I came onto a new job, and it was long and needed extra attention, then that is a different story. Or, if it was a bi-weekly arrangement (which I don't do for this very reason), then that would be a seperate issue, too.
I just figure that there paying for the final product. If your getting $40 to do the lawn, then thats what your getting. What ever it takes to make it look like a $40 cut. I double and triple cut sometimes. But I may just have to mow ones when the grass slow-es down. Im still getting the same $40 for the same end results.
I can see why some don't make it long in this business. If you are charging per cut, and you are there in a timely manner, but because Joe Homeowner or worse some other company is over fertilizing, why should you not chage a nominal fee to keep the lawn looking top-notch, if that is what your customer desires. When we have a drought and you only mow 2 times in a month, will they pay you for 4 cuts, doubt it. Many would be suprised, if you just communicate with your customers, and you have always been fair with them, most will in turn be fair with you.
that is why I always use my famous words to customers, "As Needed, Decided by Us."