OK so it is that time of year in NJ. This happens to me every year. Everyone fertilizes then it rains for 3 days. A lawn that is cut at 3.5-4" will be 10" or so in 7 days. Almost every lawn needs to be double cut. We're talking clean decks, brand new blades, etc. Just a tad too messy for 1 pass. So this usually goes on for 4-6 weeks. In the past I have eaten it and said it needs to be done. This year I have largely extended my crews to the point where there is almost not enough time in a day to keep up with this nonsense. So the question is: Do I continue to eat 40-50 double cuts a day for 4-6 weeks? Or next year do I charge a fee for it? Keeping in mind that 90% of my customers would not accept a double charge, and 25% would cancel if I charged anything. Also we pride ourselves on been one of the best as far as quality and finishing, but many people don't appreciate the difference, they just know how to complain about it. I'm sure this exists all over, but here there are way too many hacks that will cut an acre for $30 cause they are illegal and don't pay for taxes, insurance, workers comp, registration, licensing, commercial plates, etc. So I need to be very carefull when I bring up money. What would you do?