I have come to the conclusion that Next year we will only be doing fullservice on a small handful of residential accounts and all commercial. Extras on residentials are too much of a headache especially when we are mowing 5.5 days a week. Commercials don't call once a week and ask "when are you gonna do this and that and blah blah blah". They know that it will get done and that you won't let things get too out of shape. The other thing that I have noticed is that the customers that we do mowing only for...NEVER complain. We cut and send a bill at the end of the month. They come back year after year, and all is well. The customers that want extras or have extras in there contract call and want to know can we cut this next time we come, or do this or that. I always think to myself we barely Finish all of our lawns half the time, and you want me to cut down a tree???? Next year I also won't be doing any planting, or minor tree work. My business ends with LAWNCARE not LANDSCAPING, yet ppl. think we ripe out bushes and plant lyland cypress (inside Joke) lol. I just think my business will be better for it even if it mean losing a few customers. We can replace those with either commercial fullservice, or Residentials that want mowing ONLY.