About six weeks ago I put a bid out for mowing and fertilizer/weed control. I win the contract and proceed to sub out the fert/weed control while handling the mowing duties myself. The fertilizer guy has to reschedule the initial application because it rained. So three weeks ago he does the initial application. The lawn isn't in the best shape but I originally told the customer that next spring the lawn will look like their neighbors. Needless to say the PITA keeps calling wondering why the lawn looks like hell. I tell them they have to wait and that it will take time. Well he called again on Saturday and I told him "Please find another company to service your home." He said "Okay, send me a final bill". I just printed it and will mail it out on Monday. Now I feel good.