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effective prescreening methods/questions???

johnnywill08

LawnSite Senior Member
Location
MA z6
anyone have a good, short, efficient system of weeding out price shoppers/tire kickers?

i'm getting great response to my ads this year but i'm killing myself spending wasted time with the price shoppers....
 

1MajorTom

Former Moderator
Location
Pennsylvania
Since i'm the one that handles all phone calls, this is what i do. I first let them know that we cut every 7 days. Price shoppers a lot of times are trying to save their $$'s by asking for a 14 day cut. So i think this is the most important question i can ask them. if they say they only want it bi-monthly, i politely tell them that we aren't the company for them.
 

F&SLawnCo

LawnSite Member
Location
East Tennessee
Same here, we go with weekly over the phone and back that out to bi-weekly only if the property requires it. I also open up by asking what they have in mind for their property. This gives me a pretty good picture right away. If they want a bi-weekly scalping I politlely pass or bid the job about double the norm. I actually try not to do that very often just because I don't want my name on a crap yard.
 
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