[Team Gopher]

What percentage of your customer base could you or do you email invoices to?

 

[GLAN]

I didn't vote

I don't do that now.
Will be exploring this option now for next season.

 

[rodfather]

First of all, I'm not sure if all my customers have computers.

Secondly, what % of them are on the Internet either??? BTW, I wouldn't mind being able to do it that way with all of them (right now I'm not doing it with any of them).

 

[BSDeality]

i just acquired a few more accounts this week, i'm going to ask them if they'd elect to recieve their invoices online. I'll let everyone know how it goes.

 

[tiedeman]

like less than 1% of my customers receive their invoices through mail.

 

[wojo23323]

I e-mail about 50% of invoices.

 

[Green in Idaho]

Something that I have noticed in the last year is "not everyone reads their e-mail on a daily basis". For those that do not have e-mail at work, there are many that check it "every once in a while".

As I do a lot of client correspondence via e-mail I also e-mail with 'read notification' to prevent sending a reminder when they haven't read the original (be it an invoice or mail).

And personally, I tend to stack my bills (paper version) in one spot to pay on one day, so an e-mail invoice is going to have to get printed to add to the stack. "Oops, I forgot..."

Of two operators I know doing it - one does 70% (they work only commercial properties) and one does less than 20% (mixed). And each of them try to get e-mail addresses as a standard business procedure for new accounts- for news, invoices, corresp., etc.

Definitely saves the sender the postage!

For those considering it in the future, Quickbooks has the feature.