We have all had this issue. Employees come back w a truck that damaged or they damage a clients property. It’s always a mistake and ****, mistakes happen. Well.... my guys went out to a house to remove a plant from a pot in an atrium and in the process of removing the pot itself did some damage to the door frame and door of a very expensive home. same guy had 4 bags of sand fall in a tail gate last month (he paid for 1/3 of a used replacement) and screwed up the tail gate beyond use. What’s the recourse?