I have a 36" WB that has been a good machine, but it will be 6 next June and I'll probably retire it. Every mfg has had nasty things posted here, but Encore seems to be a unanimous "unfavorite." I got it because it was cheaper than the competition, but that is no longer the case. If I get another WB, I'm leaning toward the Exmark or the Snapper. I don't see much difference from mfg to mfg.