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Ending service letter?


LawnSite Fanatic
st pete, FL
Why cant it be done py phone or in person? If its because they are a bad client, they will know the letter is a pack of lies anyway.


LawnSite Member
a friend told me someone he knew in the biz just called and said someone stole his trailer so he is done with mowing.


LawnSite Senior Member
Independence, MO
Originally posted by Turf Technologies
Anyone have a rough draft for a ending service letter? Im not sure how to word one.
Keep it simple - just say that you can no longer provide service.

Thanks for your prior business. Give them some names if you want to refer them to someone else.

You don't really owe them any reasons or anything.

Short and sweet does it.


LawnSite Senior Member
Dear Sir or Madam,
Unfortunately we will no longer be able to service your property
due to one or all of the following reasons:
___Excessive complaining
___Dog crap
___Lack of payment
___Children's toys in lawn
___Lack of irrigation
___Excessive watering
___Lack of fertilizer
___Excess of fertilizer
This action is effective immediately and is intended to sever all ties permanently. In the event that you learn to pay your bills, pick up after your children and pets, learn to listen to a professional in regards to watering/fertilizer we may resume service with a 20% annual increase, and 4 months payment, 2 credit cards on file and a $500 deposit.
Thank You,
Joe Blow
Burned again lawn-care

Team Gopher

LawnSite Platinum Member
Hi Turf Technologies,

Another option that is discussed at times here is quoting the customer a higher price than you think they will pay. If they agree to it then great, if not then they will be choosing to not renew your services and the situation is taken care of.