1. Missed the live Ask the Expert event?
    Catch up on the conversation with Ken Hutcheson, President of U.S. Lawns in the Franchising forum plus sign up to receive a FREE eBook on how to grow your landscape business.

    Dismiss Notice

Ever had them say "while your here could you"

Discussion in 'Landscape Architecture and Design' started by mcdow, Nov 26, 2011.

  1. mcdow

    mcdow LawnSite Member
    from NW Ohio
    Messages: 95

    I was doing a small install a while back for an older lady. I finish the job and go to give her the bill and she says, "while you are here could you look at my screen door?". I fix that for her and that lead to another thing. Next thing I know I fixed 4 other things in and around her house. I don't think she has any family around so I felt bad and kept doing them. Ever have anything like that happen?
     
  2. nepatsfan

    nepatsfan LawnSite Gold Member
    Messages: 3,142

    Charge accordingly. Add ons are add ons
     
  3. PTP

    PTP LawnSite Bronze Member
    from Tulsa
    Messages: 1,390

    I was doing a cleanup this summer and the lady asked if I would use my blower and blow down a wasp nest that she found. Umm, no.
     
  4. Patriot Services

    Patriot Services LawnSite Fanatic
    Messages: 13,605

    Yup, happens all the time. Guaranteed to happen on days I'm already behind. Ring the register. Nothings free.
    Posted via Mobile Device
     
  5. alexschultz1

    alexschultz1 LawnSite Bronze Member
    Messages: 1,555

    almost on a daily basis lol
     
  6. DEPENDABLE LANDSCAPING

    DEPENDABLE LANDSCAPING LawnSite Bronze Member
    Messages: 1,343

    Non stop. Just let them know its gonna cost! Have a customer who constantly plays with the irrigation clock and then calls me to fix it. The last time he called he asked if I was going to charge him to come fix the clock. I said I sure am that's an hour out of my day with drive time and reviewing the clock with him for the fifth time. He couldn't understand why I couldn't just "take care of him". Good luck to all.
    Posted via Mobile Device
     
  7. THIESSENS TLC

    THIESSENS TLC LawnSite Senior Member
    Messages: 813

    Yup, and when they ask I give them my price!
    Posted via Mobile Device
     
  8. mcdow

    mcdow LawnSite Member
    from NW Ohio
    Messages: 95

    Oh she pays so no problems there, however she just called today and wanted to know if I could fix a toilet that is leaking. I'm trying to do landscaping not construction. Lol
     
  9. nepatsfan

    nepatsfan LawnSite Gold Member
    Messages: 3,142

    I like those kinds of customers. Its a pain during landscaping season but we always get handyman jobs during the winter. It's a great way to stay busy and make a few bucks.
     
  10. alexschultz1

    alexschultz1 LawnSite Bronze Member
    Messages: 1,555

    im a ***** for money so i never turn down any jobs lol
     

Share This Page