I billed a customer on May 9th 2007 for mulching/weeding work at his house. I originally quoted out $1500 something with tax to do a full job, IE: front/side/back yard trees, pool areas, edging around tree bases, weeding etc. I quote out 15 yards with this job for $1500. He states hes used 6 yards before, 1-2 years ago when he did it himself. He doesnt want to spend $1500. So i said ok, ill put down 6 yards, weed preventive and do some weeding. I quote out $500+ tax for 6 yards or $650 plus tax for 8-9 yards I get doing the work, and myself and one worker are weeding forever, after the initial quote, with lots of rain, the weeds were much worse then when quoted, my fault for not adjusting at time of service. We weed most of the morning without going crazy like spraying small weeds, a few were missed honestly, small stuff or some under evergreen bushes etc. I bill out 735.00 which is $650 because i had to already use 8 yards, plus $85 weeding fee, just a random number i felt was appropriate for the extra ~4 man hours me and my worker spent, a low amount i thought anyway. $786.45 with tax, and the guy flips. He calls me back the next day, complaining how my worker was on his phone when i left to go get more mulch etc, yet the guy wasnt home 95% of the time. Then he's ticked because i didnt edge all his front garden beds, wtf? thats not in the quote, but he expected it. He didnt like that there were lots of spots that were very thin on mulch either, well duh, i know we needed at least 10+ for the front yard only. I know this guy too, i once worked for him as side help in 1999, he is one of 4 co-owners of a big construction company of new residential homes in NJ. To appease him, and in big hopes still of gaining 4 company employees residential lawn accounts of 2 acres each plus their mulching on the same street as well, i agree to come back in a couple days and do the extra work, free. He tells me, either way hes going to pay the bill but he isn't happy with the work and this could reflect future business, because he could recommend me to new customers of his that are buying houses, which i understand already. I bring back my Bedshaper machine, cut out ~135ft worth of edges, some along his driveway hill which isnt easy, clean out all the edges, add another 2-3 yards of mulch in the garden by the street and house, now totaling 11~ yards, pull extra weeds, some new and a few that were missed that he was complaining about. Put down more Preen Plus by Woodace ferts. and i was done. I did this extra work the NEXT Afternoon. This was done by the 2nd week in May, Early june rolls around and still no check, call him up leave a message. Nothing that week. July 1st i call him up again, talk to him, says oh, i thought you were comming back? I said, yeah i did, the next day, I edged, and weeded and added 3 yards of mulch that we spoke about the day prior, he says, OH, ok, well im going on vacation but ill be back in a week. So July 16th, today, i get a check in the mail finally with the bill. Written on it it says 1 Damaged sprinkler head - $100.00 Weeded bed twice Outside contractor-2 days 16hrs $160.00 I dont know if thats one guy 8hrs a day x 2=16hrs or two guys in one day or whatever, What company does 16 manhours for $160.00? $10hr labor? $260.00 additional cost BACKCHARGED $185.00 of total Total $700.55? So how does $786.45-185.00=$700.55? Im going to make sure the check clears before i tear this guy a new one. Pisses me off mostly because even if i did damage a sprinkerhead while mulching or edging, i can fix them in 10 minutes and for $6-10 cost, not $100 And who ever weeds someones garden bed and has NO weeds ever re-popup? Is this my fault because weeds popped up in almost two months since the work was done? All i can say is what a jkcass, ill add this to my bin for going to court in the fall when im not so busy if he decides to not pay. HE NEVER said anything about any sprinkler damage or weeding from the work done on May 9th to the bill being paid on July 16th. This backcharge crap might work in subcontracting for construction but its not gonna work for landscape work with a bill for Xx.xx amount of money.