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every 12 days

Discussion in 'Lawn Mowing' started by Brianslawn, May 4, 2006.

  1. Brianslawn

    Brianslawn LawnSite Silver Member
    Messages: 2,004

    had a lady say every week is too often.


    every other it gets too tall.


    can you mow every 12 days?



    guess what i told her?
     
  2. P & L Turf

    P & L Turf LawnSite Senior Member
    Messages: 272

    Thats she's an IDIOT:laugh:
     
  3. 1MajorTom

    1MajorTom Former Moderator
    Messages: 6,073

    you said, "no problem, we'll start today." ;)
     
  4. ALBsun1

    ALBsun1 LawnSite Member
    Messages: 114

    what? that you would do it? I would. 12 days is not that excessive.
     
  5. Brianslawn

    Brianslawn LawnSite Silver Member
    Messages: 2,004

    i let the phone do the talking....



    'click'
     
  6. 1MajorTom

    1MajorTom Former Moderator
    Messages: 6,073

    Well every business is different, but not only is 12 days too much time to let go in the spring, it really wrecks havoc on a schedule. One week you'd be there on monday, 12 days later on a saturday, next time on a thursday, then a tuesday, etc... besides not only that, but we are in different locations each day of the week, so if we pick up a lawn on our thursday route, then it automatically gets added to our thursday route, not backtracking to get there on another day.
    I don't think it's really that lady's fault though, not everyone out there realizes how a lawn maintenance company is set up and run, she may have thought Brian only had 15 accounts, and could easily fit her in any time she wanted. :laugh:
     
  7. Brianslawn

    Brianslawn LawnSite Silver Member
    Messages: 2,004


    exactly. but only we have 15 or more, per crew per day. 3 crews.
     
  8. cwlawley

    cwlawley LawnSite Senior Member
    Messages: 470

    I would have said sure, every twelve days and charged her an extra fee...must be nice to be able to throw customers away like that.
     
  9. rodfather

    rodfather LawnSite Fanatic
    Messages: 9,501

    If I am not inconvenienced by the prop being out of the way or excessive growth, I have no problem.
     
  10. Charles

    Charles Moderator Staff Member
    Messages: 8,202

    I had this same problem come up yesterday. Long time customer says she can't afford 10 day cuts and wants me to go 2 weeks. I meet her half way for 12 days. I had a choice of either dumper her or she dumping me for somebody cheaper. Right now there is no way I can afford to lose anymore yards. Here, its the customers who are in charge. There are many LCO's just begging my customers for the accounts:rolleyes:
     

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