O.K time to vent a little. I'm changing the oil on a lazer hp we have and once again I am absolutely frustrated with the drain plug. Impossibly inaccesable, it takes half an hour to drain once open and I have to add a tube to the drain so it does not get all over the belt etc. Is this design going to change or do we have to continue to suffer with it? On a related note on the HP I am not pleased with the way the hydraulic lines are run through the fram with no rubber grommets on the frame to prevent premature wear on the hoses. Will this change? Now for the full size lazer.....We just had a caster wheel bearing that was completely obliterated with only 200 hours on the machine. Add to that the fact that the dealer did not have a new bearing race in stock so we were forced to run the remainder of the day on a new bearing and shaft with a race that was galled up somewhat.Bottom line is we will have to buy another new bearing and replace the race again. Hopefully the shaft will be O.K. Next is the Metro belt drive.............Transmission switch has gone bad after little use. We were given a new one for replacement after waiting for it to be shipped in. Is this the top quality that is so revered from Exmark? Maybe I'm just a little too particular but with 18,000 spent on these three pieces of equipment I somehow expect better.