traditionally, late payers don't last long with me. i have no tolerance. last year, i had one late payer, but was right next door to a great payer, two easy lawns, so i didn't like the fact he was late, but i stayed on top of it, and kept the account. the other was a lady. picked her up in mid augest, did 2 cuts, she was late, i dropped her right then and there. ok, well, both of these customers are right next to other exsisting clients. so i said to myself, "you know what handsome, why not at least try to retain these clients?" now, both these clients were on a "pay per mow" agreement, where the bill was due mid month, for that month. anyhow, what i did this year was, rather than blow them off, i sent them both pre pay contracts, where 2 months worth of fees is due in advance. i stated that this was thier only option. guess what? they both signed, and paid as per the agreement. i now have 2 months worth of fees, in my account, and have yet to step foot on the property. so, my question: have you had any success converting late payers, into great payers? have you even tried, or just dumped them?