how do like peoples attitudes towards us lowly lawnfolk? customer of 3 years:" how much to aerate and seed?" me: " that 'll be a cool $200." her: " WHAAATTTTT???? YOUR PRICES ARE WAY TOO HIGH! " me: "really? what would u expect to pay for this service?" her: "well, i think it should just be included in the lawn package, at no extra charge." me:" HA HA HA HA HA, yea right, and if i click my heels 3 times, we will both be in kansas." her: " look bob, lets face it,you guys are a dime a dozen, YOU NEED ME MORE THAN I NEED YOU!." now, the acid in my stomach is reaching boiling temperature. me: " excuse me? if i remember correctly, 3 years ago YOU called me! u said u been through 10 services, and not one of these monkeys could get it right. now your place looks sweet. if it werent for me, this place would still look like a slum!". her: " WHAAATTT?". me: "you heard me, i dont have idiot tatood on my forhead. if u want it done, call and let me know, im very busy, im going, goodbye."so boys and girls, how do u like that attitude? i didnt mind so much about her grunting at my price, but when she laid this"u need me" cr*p on me, i thought i would self combust.
face it. u need me more.....
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*conversation was probably more along the lines of this*
" how much to aerate and seed?" me: " that 'll be a cool $200." her: " WHAAATTTTT???? YOUR PRICES ARE WAY TOO HIGH! "
me: "ok..a cool $150.00"
her "nope..too high"
me: "ok $100.00"
her "nope"
me: "ok 75.50 and a book of stamps"
her: "deal"
the moral is...i find it kind of hard to believe how some of you "business owners" talk to your clients the way you say you do... i dunno..im a newbie...
" how much to aerate and seed?" me: " that 'll be a cool $200." her: " WHAAATTTTT???? YOUR PRICES ARE WAY TOO HIGH! "
me: "ok..a cool $150.00"
her "nope..too high"
me: "ok $100.00"
her "nope"
me: "ok 75.50 and a book of stamps"
her: "deal"
the moral is...i find it kind of hard to believe how some of you "business owners" talk to your clients the way you say you do... i dunno..im a newbie...
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157 Posts
Hey jaytee - he's in New Jersey. If you aren't rude in Jersey, people think you just fell off the turnip truck or something.
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1,234 Posts
hey bobbygedd
wait three weeks until her grass is waist high, then call her and ask her if you still need her anymore, or if she needs you!
Then say you're busy taking a nap!:sleeping:
wait three weeks until her grass is waist high, then call her and ask her if you still need her anymore, or if she needs you!
Then say you're busy taking a nap!:sleeping:
jay? its like this my man. since u r a "newbie", let me splain sumtin 2 u. when you are in this business, people tend to think u r a loser. not all, but most. i am sick and tired, of being sick and tired, of having to justify my pricing, and worth, to these lowlife homeowners . when i hire a professional to give me an estimate, i dont: question his pricing, tell him how to do his job, or jerk him around in any way. instead, i do: appreciate him giving me his time. respect him and his experience. and then call him back, wether i hire him or not, to thank him for comming by. i refuse to waste my time on people who i cant make money from. one thing i learned: keep all emotion out of business. it is business. u do it to make money. if i cant make money from someone, i dont waste my breath on them. end of it
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79 Posts
Bobby, next year include it in the lawn package and raise her weekly cut $10.
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368 Posts
You tell um bobby! I can go broke at the house.
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364 Posts
I try to say things a little nicer than Bobby may at times, but I agree 100% with him. I am so sick and tired of people trying to talk me down on prices. Maybe the first couple of years when I really needed the work, I could be talked down, but after you're in this awhile, you realize that your prices are fair, and the cheapos that try to argue prices just aren't worth your trouble.
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953 Posts
ive been doing this line of work for 6 years.my first two years i was all nice and sweet to my customers.well more than half of them got rid of me the third year and 2 of them tried sending me to court to get money out of me.well i learned my lesson.the only person im nice and sweet to is my mother and girl friend.my customers i treat like customers.there not a friend not even a buddy.i talk nice to them but when they make smart remarks and what not i have to fire back hard.to show them im not a push over.i even had one customer that was taking a class on lawn and garden care. A HOME OWNER CLASS.well every time i was at his place he would come out and start drilling me on things.well i would give him the right answer but then he would turn around and say oh my teacher said thats wrong.i say to him all the time.did he work in the trade or just take that stupid class your in? i would like to meet that teacher.im sure he has a BS degree
in planting (B*** S*** Degree) its sad but some of these customers are real stupid.i had one that thought i died because i had one of my guys mowing it and not me so she thought i died and sold my biz lol
in planting (B*** S*** Degree) its sad but some of these customers are real stupid.i had one that thought i died because i had one of my guys mowing it and not me so she thought i died and sold my biz lol
Ya know what, Bobby is dead on balls acurate....
Jersey has a high price of living and these custumers are a dime a dozen round here.Its all about the shamrocks baby.Ive been self employed for 15 years here and i stopped giving away my services 14 years ago.GOOD 4 U BOBBY
Big up
rasta
mpflood
Jersey has a high price of living and these custumers are a dime a dozen round here.Its all about the shamrocks baby.Ive been self employed for 15 years here and i stopped giving away my services 14 years ago.GOOD 4 U BOBBY
Big up
rasta
mpflood
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11,352 Posts
NJ isn't the only state that has morons like that...sometimes I feel like we're surrounded by them. Then again, I live only bout an hour from bobby and know all too well what he's saying about people in this state.
Good for you, bobby...stick to your 6 shooters:angry:
Good for you, bobby...stick to your 6 shooters:angry:
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775 Posts
mpflood is your last name flood mine is
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8,283 Posts
Your right rodfather,new jersey ain't the only place that has them there morons that you speak of.We've got our supply up here Too!
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87 Posts
WAT TO GO bobby!!! we got those in Pa. too.
as for the newbie, people make you that way. especially customers. better get used to it, your bound to vent on one at sometime.
Just remember one thing, there is a reason they are the customer, and you are the contractor
as for the newbie, people make you that way. especially customers. better get used to it, your bound to vent on one at sometime.
Just remember one thing, there is a reason they are the customer, and you are the contractor
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2,403 Posts
yeah since in mow lawns for a living i must be a complete dumbass right?
i mean how much skill could it possibly take to manage over 100 accounts 5 employees do all of the accounting maint and every other friggin odd and end???
god people must be dense:dizzy: :dizzy: :dizzy:
i mean how much skill could it possibly take to manage over 100 accounts 5 employees do all of the accounting maint and every other friggin odd and end???
god people must be dense:dizzy: :dizzy: :dizzy:
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