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Discussion Starter · #1 ·
My two largest commercial properties (which happen to be side by side) grow too fast! Only one of these has an irrigation system (it's the worst of the two) but, they only water twice a week. I sub my fert. & weed control out to one of the most respected guys in the business in my city. It is absolutely impossible to cut once a week. Neither customer has ever complained about the fact, and pay no ?'s asked. I usually have to cut it every five days in all but the driest weather. However we've had a mutant summer with TONS of rain. I know some of you are saying "so what-more money!" But I really like keeping a set schedule, and I really believe that customers like knowing that the lawn gets cut on "X" day every week. Even when mowing every five days I still have to walk some large sections of the lawns and blow away grass trails so it looks good. I have a 48" Great Dane 17hp kaw. & I believe the bagger would be almost useless (so small). I'm begining to think that a new mower with more HP and a bagging system are in my future for next year. I hate the thought of bagging, but I really believe it would look SO much nicer...Any one have any accounts like these?
P.S. These are my best accounts & I want to keep them /They do have a place to dump the grass.
 

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Whats so bad about not having a fixed schedule?

Sounds like you have a few options.
1) Cut every five days and feel guilty
2) Cut every 7 days and work harder and not have as nice looking property's.
3) Don't have your guy fert so much or not at all.

I don't see how bagging would help ever. If you have to bag your lawn your probably taking to much off and hurting the grass plus it takes more time. Why buy a new mower for just 2 large accounts so you can just bag them?
 

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If the customer is not complaining about the frequency of mowing then he/she must be happy with the results. Just keep the property looking good and the $$ rolling in. I have customers that want their lawns mowed every 4 days so that it looks fresh all the time. It puts more money in my pocket and keeps them happy. That's what is called a win-win situation.
 

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Discussion Starter · #5 ·
I guess you guys are right. I think I've just seen a lot on posts about how the customers find comfort in knowing their lawn company will be their every Mon. or Fri. or whichever day it happens to be on. I just mowed it Wed. and I passed it today & it could be cut already-I try not to mow it in less than five days. I still think my next mower will have a bagger kit. It will be great for making my fall clean ups look awesome.
 

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The solution to your problem.

A. A mower with more HP

B. Double Blades

I used to have the same problem with some of my accounts. Now I can go weekly, except for the month of may and Sept, I usually mow once every 6 days then.
 

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you didnt state what type of commerical property this is but they almost always want the same results. results being the property must always look nice, neat, groomed and trimmed. if they are paying and not complaining, they like the job.

keep up the good work and be glad you have grass to cut every 5 days.
 

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Discussion Starter · #9 ·
I've never used doubles. Can I just put them on in an "H" tighten up and go? Do I need something to keep them in an "H"? I know this is a common subject for some of you, but I've never done it-don't want to kill someone!
 

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Originally posted by Simone Lawn Service
Any one have any accounts like these?
Yeah, ALL of my accounts are like that.

I just got a very good tip from a maintenance supervisor at a plant I mow.
He asked that I create a little checklist/form that I fill out each time I mow. So instead of expecting me on a certain day, they have verification of the day the lawn actually needed mowing.

It kind of helps them get over the EVERY-SEVEN-DAYS kind of schedule.
Because grass don't grow like that.

Your customers will be much more satisfied with you mowing when it needs mowed than they ever would cutting by the calendar.
With a 7 day schedule, in the spring you're never there often enough, and in the summer you're cutting too often.
At least that's true if you're mowing in the Northeast or Midwest.
The customer is just looking for someone reliable. And someone responsible would do the actual work needed, not just respond to some arbitrary day of the week.

You need to get over the 7 day attitude too. Put a piece of tape over the days of the week of your calendar.
Buy a weather radio from RadioShack and listen to the National Weather Service forecast and statistics every morning.
Send in a soil sample to Lesco.

Your schedule needs to reflect the requirements of the lawn.
Not making growth patterns fit into the Julian calendar.

And leave the clippings on the lawn. There's a slew of reasons to tell the customer, but for you it amounts to: more work for less pay.

Dave
 

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I'd recommend asking the customer what they would prefer.

1. More frequent mowing, pay more, looks better.

or

2. Same schedule, pay the same, looks the same.


With option #1 you may be able to get away with mowing once every five days and trimming on every tenth day. Might save you some time without sacrificing appearance. Depends on how close you can get with the mower in the most visible areas.

I'd also recommend talking with the fert guy to ask him if he could ease up a little cause the grass is growing too good.
 
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