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Fert Company says Im cutting too low!

Discussion in 'Landscape Maintenance' started by ron mexico75, May 31, 2012.

  1. ron mexico75

    ron mexico75 LawnSite Silver Member
    Messages: 2,015

    So I see a customer in another part of the neighborhood who's yard I cut. She stops to say hello and says how happy she is with the way things look. She has a regional company treat her yard all season long. She had them before I started cutting her property. To me, they seem like a good reputable company. NOT Tru Green by the way but a regional company. All the lawns that I have seen that they treat always look good. Green and no weeds or fungus.

    So I cut one day last week and the company came and sprayed the following day. This customer tells me that they left her a note that said whoever is cutting your yard is cutting it too low and they need to be cutting no less then 4 inches. She relayed this to me and said I am happy with the way you're cutting it and Im not too sure why they said this. The lawn is green, not dry or looking burnt but they were adamant you cut it at 4 inches. She said Im happy with what you're doing so just keep doing it. I just wanted to let you know what they said.

    I told the customer thanks and that I am currently cutting it at 3 3/4 inches. Actually a tad higher. To be exact I am cutting at 3.93 inches. I looked in my Exmark manual at the setting I have it at. The book only has the setting for specific spacer settings and not every combination available. By the manual specs I have it at 3.75 and then I have another 3/16 spacer on top of that which equates to 3.93.

    My questions are; would you call the fert company and ask to speak to a manager and inquire as to why they have a tech telling a customer this? How would it be possible to tell the difference between 3.93 and 4.0? Would you be irritated or just blow it off since the customer was fine with my job?

    I just feel irritated that some guy is going behind me and indicating Im not doing what I should be according to his eyes?

    The other thing is this. On the Exmark, for those may or may not be familiar, it says in the manual to have at least one spacer between the spindle and blade for a good cut. It doesn't say that you have to but Im assuming they say that for a reason. If I want to go to 4 inches I can remove the spacer from below the spindle and be left with none between the blade and spindle.

    The other option is to jack up the mower, take out the axle adjustment bolts out and reposition the axle to the highest position. That entails readjusting the wheel drive and brake linkage. I really am not too sure how to adjust that properly and don't want to mess anything up.

    What do you think?
  2. TriCountyLawn

    TriCountyLawn LawnSite Bronze Member
    Messages: 1,517

    Keep doing what your doing. Id say your close enough to 4"
  3. mtmower

    mtmower LawnSite Bronze Member
    Messages: 1,111

    I've had the same happen to me as well. Both sod companies and fert. companies push 4". I think it safe guards them. Make it less likely that their product fails or does damage. Usually looks greener as well. Up north here I start at 2.5" in the spring and take it up to 4" by the hot part of the summer and then as things start cooling toward fall I take it back down to 2.5". This helps here with thatch and voles supposedly.
  4. ron mexico75

    ron mexico75 LawnSite Silver Member
    Messages: 2,015

    Yup, my thoughts exactly. A safeguard for them. Im not arguing that 4 is bad by any means. I just don't like how it was done you know? Like Im some teenage punk cutting at 2 inches or something.
  5. Smallaxe

    Smallaxe LawnSite Fanatic
    Messages: 10,082

    They say stuff like that, so in case things go south, they can come back and say: "See, I told you so."
  6. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Messages: 15,230

    What is the blade length of the grass?

    Not the mower setting, but actual length?

    With my Exmark TT, if I have them set at 3.5", actual mowing height is about 3". The Lazers really get messed up, they're usually not even close from the factory.
  7. Dave does lawns

    Dave does lawns LawnSite Senior Member
    Messages: 257

    I had a similar situation yesterday. A lady who hires someone else to mow but the other guy does not do edging. So she wants me to just edge. 200 feet worth of edging so I jumped on it. I arrive on the property to find fertilizer burns all over and clearly the lawn is being mowed with dull blades. I wanted to say something but I did not. In your opinion, should i have said something?
  8. ron mexico75

    ron mexico75 LawnSite Silver Member
    Messages: 2,015

    Interesting, I guess I'll have to break out the tape measure. I thought whatever the setting was set at is what you were cutting at. Is it just your mower or are they all like that?

    Whatever the case is though, I have it set as absoloutely high as it will go minus doing what I expalined in my original post (moving the axle setting)
  9. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Messages: 15,230

    Every mower I've ever used has been this way.
  10. ron mexico75

    ron mexico75 LawnSite Silver Member
    Messages: 2,015

    Here a pics of a lawn I did yesterday. Its not the ladyies lawn but a different one to show the setting I have it at.

    Kind of hard to tell I guess unless you see it in person. But, does that look bad? Again, it's set to 3.75 ( 3 3/4).

    The grass grows very fast just from one week. I usually have to use a catcher because discharging leaves it looking like crap. I say that because it's a little too tall in my opinion to just side discharge.

    3.75 lawn.jpg

    Lawn 3.75-2.jpg

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