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Fertilizer customer service

Discussion in 'Fertilizer Application' started by grassguy123, Feb 1, 2008.

  1. grassguy123

    grassguy123 LawnSite Member
    Messages: 96

    Does any one have an outsourced customer service company ,or person, that is knowledgable in fertilizer and can close deals on incoming customers calls(sell yearly packages and recomend advice). I am looking for someone to return my customers calls. If theres no one out there that does this allready is anyone willing to hire someone with me to use for this.
  2. LB1234

    LB1234 LawnSite Gold Member
    Messages: 3,208

    I'm confused.

    You want someone to close your deals for your fertilizer applications and you do the fertilizer application? or is it along the lines of you want to subcontract out to someone with a pesticide license?
  3. grassguy123

    grassguy123 LawnSite Member
    Messages: 96

    We want to outsource someone to answer questions give advice and talk the cusotmers into packages. We do not need any one to do the work. We are licensed. We just need someone to return calls and follow up on quotes.
  4. LB1234

    LB1234 LawnSite Gold Member
    Messages: 3,208


    Thats an interesting way of doing that.
  5. humble1

    humble1 LawnSite Silver Member
    from MA
    Messages: 2,519

    Why not hire a secratary and train her/him to answer the questions. Or hire more techs and you should be answering those calls after all you are the best rep for your company.
  6. rcreech

    rcreech Sponsor
    Male, from OHIO
    Messages: 6,153

    I am not sure I understand your question. Are you looking for a salesman or are you wanting to hire someone because you don't know understand lawncare?

    I am not saying that you don't know what you are doing...but if you can't answer the customers questions....should you really be doing the applications?
  7. grassguy123

    grassguy123 LawnSite Member
    Messages: 96

    need someone to sell my jobs...i have enough to do if you know what i mean
  8. garydale

    garydale LawnSite Senior Member
    Messages: 813

    Hire a sales person and put them on commision.

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