Don't feel bad, I had a new guy no call no show me today too, he’s been here 3-4 weeks. His dad (outstanding worker) had to quit to run his small side business 3 weeks ago, he left his son with me but I guess he couldn't take the heat. I honestly don't know what were going to do with aeration/seeding/fall hedge trimming/leaves coming up, on top of maintenance operating with 75% staff.
I have just been blaming delays on covid and also kids not wanting to work. It’s worked pretty well. People are sympathetic usually. Certain services have to be priority. I’m already paying $3/hr more than I expected to when I quoted this jobs so the more cancellations then better.