This guy has been one of my long term customers(10yrs). Lately he has become one royal pain in my butt(high touch). Couple weeks ago he flipped on one of my workers for showing up with the wrong color mulch. He wanted the BLACK stuff instead of real pine bark mulch. After my guys had already spread 1 yrd of it, the foreman calls me and informs me the customer is ticked off, and to expect a call. Few minutes later the call comes in....says he wants the black stuff instead of the brown stuff....I told him the BLACK stuff is recycled wood waste for one thing....second it will grey out in a few weeks! He didnt want to hear it....says to me.....JUST DO IT!( If I couldve reached into the phone I wouldve rung is neck!) SOOOO...we do it.....I give the customer what he wants....blah blah...blah...give him the benefit of the doubt and on with life. Next time I see this guy he plays it all off like no big deal.....calls it a misfortunite thing...im thinking your turning into a PITA! Well all boils down to last night.....920pm he calls(I have a wife and 2 babies sleeping) im thinking who in the heck would call at 920 on a Sunday night?!?!?!.....guess who? I picked the phone up and hung it up right away, hoping the phone didnt wake the kids up. I sat there thinking this guy is gonna get a phone call Monday. Soon as im thinking what to say on Monday...the phone now rings again...same jackazz...only now its 940pm......long story short....I let him have it! Asked if he knew what time it was, that this was Sunday...the whole speel. He says...I thought the answering machine would get it! YEAH after 4 rings!!! Freaking guys has all weekend to call me for work he wants, and decides Sunday night after 9pm is a good time to call.......told him time to find a new scaper!