First Customer

Discussion in 'Industry Surveys & Polls' started by WannabeLawnMan, Apr 27, 2007.

  1. WannabeLawnMan

    WannabeLawnMan LawnSite Member
    Messages: 9

    Okay, the phone finally rang! I passed out 387 Door Hanger Brochures today out of 2,000 and one customer I was able to talk with in person called me and wants to start weekly service. The lawn service pricing I am good with, however initially, this customer also wants shrubs and pampass grass trimmed. What do you guys charge for that service. The shrubs I will just trim back, but the pampass grass usually get cut way down doesn't it?? Any advice would be helpful. Thanks.
  2. mcwlandscaping

    mcwlandscaping LawnSite Gold Member
    Messages: 3,163

    Estimate # hours it'll take and multiply it by labor rate....then add in dumping fees, travel time and other expenses
  3. WannabeLawnMan

    WannabeLawnMan LawnSite Member
    Messages: 9

    Thank you for the info. I won't tell you what I charged her, but I will say she got an awesome deal! But I will know better next time. Thanks again.
  4. americanlawn

    americanlawn LawnSite Fanatic
    from midwest
    Messages: 5,954

    Congrats dude! Soon you will be growing more, so eventually you will have to make decisions as to what services you will want to offer. Manpower/base of operation/equipment, etc will soon become concerns for you (I hope). Sounds like word-of-mouth might be your best option right now until you expand. Good luck, americanlawn
  5. BlueShieldLawnCare

    BlueShieldLawnCare LawnSite Member
    Messages: 26

    That's how we're learning, too... as we go. When we give a rate and a customer says "REALLY? That's ALL?" we know we bid too low! And that was when we thought we were over charging bc we didn't really want that one! You live, you learn, and then you mow more grass!
  6. Uranus

    Uranus LawnSite Bronze Member
    from Mass
    Messages: 1,624

    My first year I was a touch on the low side for the first 10 lawns or so. Then I figured since I was landing most of my estimates that I might be low. I then raised prices by atleast $5 per cut and was getting a little more than half of the lawns I estimated. Once I had 2-3 days worth of weekly mowings I raised my estimate prices again. I was landing some lawns that were taking 30 minutes to take care of and making $60 per cut.
    Just dont bid low on all you lawns. Come winter time you will find you will have no money in the bank and HAVE TO find a job to carry you through the winter. Good luck.

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