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3,485 Posts
Need to vent....
Have a customer I did an aeravation job for last fall, his lawn is now the best on the street. This May he asked me if I could work him in the next week to mow, he was going on vacation, I agreed to come by and mow it. He asked how much and I told him $35.
When I showed up to mow the lawn the grass was at least 10" high, he does his own fertilizing. I had to mow the grass 3 times to get it at a decent height. After mowing I had to blow some areas and mow again to get the wet grass that was missed. After an hour and a half I trimmed around all vertical objects and split. I called him and left a message, told him I didn't edge around the paved areas due to excessive time spent on the grass.
As of last week I still had not been paid, re-sent the invoice and got a call today. He said he didn't think he should have to pay the full $35 since I didn't edge..... :angry: ......
I re-explained the noted above and things got worse. I told him to disregard the invoice and I would not charge him, didn't feel the need to argue over $35. He kept on about how I should have edged and when he returned on Sunday he had to mow again and it took him 4.5 hours, he then questioned my mowing job....really :angry: by now. I pointed out that I was left mowing 1.5 weeks of growth and he had failed to tell me the grass was growing 2" a day.
Anyway, I told him again I would not charge and I would also be happy to remove him from my fall seeding schedule since he choose to question my integrity. He the said in closing he would send he half the money...I'm ready to cuss now, I simply told him not to send any money, and any money or check's would be shreaded and returned in the mail.
Man that pisses me off.
Have a customer I did an aeravation job for last fall, his lawn is now the best on the street. This May he asked me if I could work him in the next week to mow, he was going on vacation, I agreed to come by and mow it. He asked how much and I told him $35.
When I showed up to mow the lawn the grass was at least 10" high, he does his own fertilizing. I had to mow the grass 3 times to get it at a decent height. After mowing I had to blow some areas and mow again to get the wet grass that was missed. After an hour and a half I trimmed around all vertical objects and split. I called him and left a message, told him I didn't edge around the paved areas due to excessive time spent on the grass.
As of last week I still had not been paid, re-sent the invoice and got a call today. He said he didn't think he should have to pay the full $35 since I didn't edge..... :angry: ......
I re-explained the noted above and things got worse. I told him to disregard the invoice and I would not charge him, didn't feel the need to argue over $35. He kept on about how I should have edged and when he returned on Sunday he had to mow again and it took him 4.5 hours, he then questioned my mowing job....really :angry: by now. I pointed out that I was left mowing 1.5 weeks of growth and he had failed to tell me the grass was growing 2" a day.
Anyway, I told him again I would not charge and I would also be happy to remove him from my fall seeding schedule since he choose to question my integrity. He the said in closing he would send he half the money...I'm ready to cuss now, I simply told him not to send any money, and any money or check's would be shreaded and returned in the mail.
Man that pisses me off.