follow-up call after you submit proposal?

DowntoEarthLLC

LawnSite Member
Location
VA
OK so you meet with a customer, you go over the site, he asks you to send him a proposal, you send him a proposal and you here nothing back after 1 week.

Do you call and just make sure he got the letter?

Ask him what he thinks?

Or do you just figure he's not interested since he never replied to your letter?

How do you guys handle calling customers about this stuff?
 

Tvov

LawnSite Bronze Member
Location
CT
Usually, after one week I will call to see if they have any more questions and to make sure they got the proposal. I don't think it's any big deal.
 

Trevors Lawn Care

LawnSite Bronze Member
i call to follow up usually three days later and say "Hi this is trevor from T.L.C, I was calling to follow up on the price quote i left the other day. Did you have any other question, or were you ready for me to come by and sign some paperwork" Never fails.
 

Team Gopher

LawnSite Platinum Member
Location
-
Hi DowntoEarth,

Trevors quote
"Hi this is trevor from T.L.C, I was calling to follow up on the price quote i left the other day. Did you have any other question, or were you ready for me to come by and sign some paperwork"
is a really great idea.
 

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