follow-up call after you submit proposal?

Discussion in 'Business Operations' started by DowntoEarthLLC, Apr 11, 2004.

  1. DowntoEarthLLC

    DowntoEarthLLC LawnSite Member
    from VA
    Messages: 121

    OK so you meet with a customer, you go over the site, he asks you to send him a proposal, you send him a proposal and you here nothing back after 1 week.

    Do you call and just make sure he got the letter?

    Ask him what he thinks?

    Or do you just figure he's not interested since he never replied to your letter?

    How do you guys handle calling customers about this stuff?
  2. Tvov

    Tvov LawnSite Bronze Member
    from CT
    Messages: 1,157

    Usually, after one week I will call to see if they have any more questions and to make sure they got the proposal. I don't think it's any big deal.
  3. cklands

    cklands LawnSite Senior Member
    from MA
    Messages: 360

    I call after a week to see if there are any questions
  4. TheWoodser

    TheWoodser LawnSite Member
    Messages: 8


    Personal contact is 7X more effective.

  5. Trevors Lawn Care

    Trevors Lawn Care LawnSite Bronze Member
    Messages: 1,180

    i call to follow up usually three days later and say "Hi this is trevor from T.L.C, I was calling to follow up on the price quote i left the other day. Did you have any other question, or were you ready for me to come by and sign some paperwork" Never fails.
  6. Team Gopher

    Team Gopher LawnSite Platinum Member
    from -
    Messages: 4,040

    Hi DowntoEarth,

    Trevors quote
    is a really great idea.

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