friends as customers

Discussion in 'Landscape Maintenance' started by TruSomethingOrOther, Jul 16, 2013.

  1. TruSomethingOrOther

    TruSomethingOrOther LawnSite Member
    Messages: 171

    Why is it so difficult to have this happen? Try and go out of your way to take care of a friend (everything outside of a timely manner....I mean come on, I'm doing it for practically nothing) and they turn on you towards the end? I ended up walking away. I've read it a couple times on lawnsite, how it's ruined either friendships or families.

    Totally blows my mind.
  2. RSK Property Maintenance

    RSK Property Maintenance LawnSite Bronze Member
    Messages: 1,504

    idk i have some friends who's lawns i do and they understand, i charge them what i charge anyone else. i would like to give them a nice break but i can't not yet. maybe when i'm much bigger.
  3. OakNut

    OakNut LawnSite Platinum Member
    Messages: 4,104

    Maybe they'd rather pay full price and get prompt service?
  4. charmill26

    charmill26 LawnSite Senior Member
    Messages: 369

    I do either free or full price. Can't complain if its free and if its full price then they get the same quality as any other customer
  5. TruSomethingOrOther

    TruSomethingOrOther LawnSite Member
    Messages: 171

    I wasn't even doing much landscaping. I did a lot of land clearing then installed a chain link fence. Got all the posts installed after taking care of all the prep work, that's when we had problems. I knew from the start it would end up this way, hoping it wouldn't.

    Lesson learned, and any more jobs for friends is going to be handled like anyone else. Or referred somewhere else.
  6. ponyboy

    ponyboy LawnSite Bronze Member
    from ny
    Messages: 1,585

    I don't work for friends family or neighbors
    I do it for free or I won't do it at all
    It will never end good
  7. boucherlawn

    boucherlawn LawnSite Member
    Messages: 27

    Everyone who gets charged, gets charged full price... A favor is free and is completely different than if someone wants a professional job done. Full price gets prompt service and a quality job done with no hard feelings on either side.
  8. Tylerr83

    Tylerr83 LawnSite Member
    Messages: 107

    totally agree. i don't work for friends or family. favors yes...but unfortunately some people try to take advantage of that.

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