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fuel surcharge problems, anyone

Discussion in 'Lawn Mowing' started by General Grounds, Jun 18, 2004.

  1. General Grounds

    General Grounds LawnSite Senior Member
    Messages: 902

    :blob3: well my billing is out almost 10 days now and ive had 2 people feel that my $5.00 surcharge is "excessive" and that im nickel and diming them to death. keep in mind thses are 2 customers who rarely if ever spend any addition money at their home. i was curious if any of you have added a fuel surcharge and if so are you catchin any crap. tony
     
  2. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Messages: 8,745

    how big is their yard and how far of distance do you have to travel to service it?
     
  3. General Grounds

    General Grounds LawnSite Senior Member
    Messages: 902

    :blob3: tide, im not really sure what the distance is, im not gonna start calculating miles and fuel consumption, it $5.00 a month flat rate. we use approx. 100 gallons a day, @2.03 a gallon where getting creamed at the pump.
     
  4. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Messages: 8,745

    oh, if only $5 a month (not per service) then it sounds like a good price to me
     
  5. cvogtffemt

    cvogtffemt LawnSite Member
    from Indiana
    Messages: 7

    There is no way I would be able to get away with that, they would just see it as me ripping them off, giving them a good price, and then adding "hidden charges" to compensate... I dont know...
     
  6. LIBERTY LAWNCARE 2

    LIBERTY LAWNCARE 2 LawnSite Member
    Messages: 84

    I surcharged our customers $1.00 per mow for fuel with the exception of a few seniors that are on a fixed income.

    No compliants yet.
     
  7. Longstar

    Longstar LawnSite Member
    Messages: 62

    I've added a 5% surcharge to the entire monthyl bill. No complaints.
     
  8. precisioncut

    precisioncut LawnSite Senior Member
    Messages: 654

    I'm considering adding a surcharge but have hesitated because i doubt that any of my cusotmers would go for that. I'm paying $2.20 a gallon now (it went down .04 the other day) and it's killing me.
     

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