My bro is also in the biz down in Iowa. He was running our PG Centri on some larger residentials. Was just done treating one small-town resi when the old guy came out of the house and said "I don't want you to use that damned go-cart on my lawn again, that thing looks ridiculous! What is that thing anyway, Trugreen doesn't use that." Huh?!??! My bro went on to advise that the machine does a nice job and is a good piece of applicating equipment. Also told the guy if he wants Trugreen, go right ahead, but be prepared for the sales calls and techs who have no clue about what they are doing. The guy then told him "nope, I want you to do it, but do it like Trugreen." OK, whatever.