getting customers

Discussion in 'Business Operations' started by 321birdguy, Jul 18, 2014.

  1. mhelpdesk

    mhelpdesk LawnSite Member
    Messages: 82

    Wow, that's a brutal welcome but nonetheless true. If you don't have an issue talking to people, get over your issue about ringing doorbells. Particularly for services like this, people want to talk to the vendor face to face. So think of it as simply getting to meet those people. I'm sure you'll do okay once the blank door has been opened and there's a living human there.
  2. chefj

    chefj LawnSite Senior Member
    Messages: 662

    Great idea. When you ride away on your Schwinn, make sure to honk the horn. :dancing:
  3. 321birdguy

    321birdguy LawnSite Senior Member
    Messages: 476

    No I have a truck I am 31
    Posted via Mobile Device

    RSMUTAH LawnSite Member
    from Utah
    Messages: 180

    Face palm. So hard.

    If you don't believe in yourself, you're business will never grow. Why would anyone say yes to someone that doesn't ask?

    Your methods of reaching your target market are so far from affective...! Learn how to market before trying to gain customers. Or!! Work for someone else. Please.
    Posted via Mobile Device
  5. 321birdguy

    321birdguy LawnSite Senior Member
    Messages: 476

    I just started this year only have one reg chstomer
    Han another I gave him up for non payment
    Have had several one time mowings
    Posted via Mobile Device
  6. georgialawn88

    georgialawn88 LawnSite Bronze Member
    Messages: 1,075

    pass out 1500 post cards a day and you will have more work then you can handle
  7. ringahding

    ringahding LawnSite Senior Member
    Messages: 611

    I really find it hard to provide any suggestions with so little information about YOU & YOUR business.

    *Website - what is the URL (domain address) ?
    *Name of Business ?
    *Service Areas You want to cover ?
  8. Ditta&Sons

    Ditta&Sons LawnSite Bronze Member
    Messages: 1,491

    You really need to be a salesman in this business, the money wont walk up to you and jump in your pocket.

    Personally, I dont like door to door salesmen and I have a sign on my door that says 'no agents, pedlars or solicitors' and when someone comes to the door selling something, I point to the sign and shut my door.

    If you cant build up the courage to knock on doors, then pass out flyers and post ads on craigslist or the church bulletin board.
  9. tonygreek

    tonygreek LawnSite Gold Member
    Messages: 3,909


    OP, you really need to try interacting with your own thread, as it seems you're sitting back and waiting for the secret word to be given to you, unlocking the door to a cornucopia of customers. If your communication is this bad on here, it's understandable why knocking on the door terrifies you.

    My suggestion, if you really want to make a go of this, is to run (don't walk) to your nearest community college and enroll in some form of public speaking class. This is a service business, which does rely on actual, human interaction to land customers.

    Re: your attempted advertising methods, you need to look at it from the standpoint of "Where are homeowners looking for lawn service?". I know online marketing. I know that I have never once recommended anyone use, let along bank on, someone looking for a lawn service in a FB swap meet post. Save that for tires that have 18% tread left and Junior's old coffee can exhaust parts.

    You have a website listed on Google, but I don't know what this actually means. Google recognizing your existence is quite different than being #3 organic results and #2 in the 7 Pack. As Ring points out, you're not giving people anything to work with. (Honestly, the way you're dragging this thread out with 1 sentence, vague answers has made me, more than once, question if this is just a bored troll post.)

    Freebie publication ads are very hit and miss. If you can afford it, you can try using as part of your overall marketing mix, and if it doesn't work, kill it. Simply ask people how they heard about your business. Keep a log of this, even. It will help you as you go from year to year.

    You have a Facebook Page. (side note: Please, for the love of God, don't venture into the General forum's "Let's get the Facebook Likes rolling..." thread. You'll end up worse off than you already are. You want legit, local, targetted Likes. Not a hundred Likes from fellow lawn care companies. --end rant) Facebook Pages, in and of their self, do very little for you. In fact, it's great for the link back to your site, but very, very, (very) few people utilize the Page well enough to bother with it beyond setting one up for the link and gaining an additional Google result.

    What we've all now noticed is that all of your marketing methods seem to be passive, hoping the customer comes (or clicks) to you. That's a 100% recipe for failure. I would strongly consider going to the CC and finding a class or two that will help you, regardless of endeavors. Speech Class and an English/Writing class.
  10. PaperCutter

    PaperCutter LawnSite Bronze Member
    Messages: 1,996

    go get a sales job. Nothing particularly exciting, but one that pays straight commission. You don't sell, you don't eat. You'll have someone to show you the ropes and you'll be motivated. If you're not naturally good at sales and you don't get experience, your business will only grow as fast as your sales skills. Which is usually so slow as to not be visible.

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