had a very unusual request. the lady has many flower beds, and many trees. she requested i mulch one of the beds, and 3 of the trees. i found this odd. i explained that it would look unusual for only part of the place to be mulched. she said this is what she wants. i didn't get a signed contract, it was a peanut job, but i DID write it up as "mulch front bed only, cut 3 tree rings and mulch same." with a price, and handed her the carbon copy. before i did the job, while i was there mowing, i saw the husband, explained his wifes request. he said, "just do exactly what she asked for." ok, fine, done. she sent a check for payment in full, with a little note:" you forgot to mulch the other 2 trees in the back, you have not fulfilled our agreement, please do so." my first reaction was to unload on her, but i said to myself, i'll be like the lawnsite guys, just this once, and i'll bend considering she's a great payer, and never complains. well, i went this am, as i was doing the other 2 trees, she came out and said, "what about the rest of the trees, and the rest of the beds?" i said, "scuse me, let me get my estimate book." i showed her my original write up, she said, " well, i don't know where you came up with that, but our agreement was to mulch the entire property." i stopped right there, left a mess in the street, the mulch in a pile around the trees, and told her to have her husband call me. drove off. my first mistake was giving in and doing the extra 2 trees. would any of you have done the extra 2 trees?