Here is our situation, we currently run one maintenance crew doing a 25/75 split of commercial and residential lawn maintenance. We are ready to dive into a full steam ahead run into commercial maintenance. We will keep our residential crew since it's a 2 man crew and they bring in somehwere around 180k yr. We are looking to keep our commercial crew at about 225 K with a 3 man crew. My question here is how do you handle drive time, we are about 1 hour away from the prime industiral and office park area. We are curious how do you charge for your drive time? Normally we just build it in at the same rate as cutting/trimming, however we know we are going into a very competitive market and wonder if we might be better off to charge less for travel time and make it up on the extras, mulch, fert, color, pruning and such. Last question, for those doing alot of this kind of work, are you having your maint crew handle all of these "extras" or are sending a seperate crew out for the "detail work"?