Last year we did about 200 winterizations. (I know that's not a lot compared to some of you guys here.) And we just left the invoice on the door, along with a checklist of what we did. Then we just wait for them to pay, which is the way we've always done it. But I read somewhere here on Lawnsite that someone was making their customers pre-pay for winterizations and start-ups. I think I am going to go that route. Our invoices said, "due on receipt". But only about 50% of the people paid within the first 10-30 days. Another 25% paid 30-60 days. Another 15% paid after 60 days. And there's about 10% that still haven't paid. I wish I could say this is the first year it was like this. But it isn't. I've just been putting up with it too long. Well, I am sick of doing business that way. I don't tolerate late pays for our maintenance division, so why should I tolerate it here? I am sending out 200 letters Feb. 1, explaining our policy change and enclosing an invoice. And I am not going to do one dang start-up this year until it's already been paid for. So there!!!