In the time I've spent on Lawn-site, I've found there's one thing you guys stress and that's Dealer, Manufacturer support. On the 28th of October I posted a thread ("How would this make you feel"). To cut a long story short there was a mix-up getting my Mini-Z out of the U.S. When the container arrived my mower wasn't in it. After waiting nearly three months I was not impressed. Anyway that's all in the past now cause as of last week I'm glad to say I have my mower. I cannot thank Hustler and my Dealer (Hewlett) enough for their understanding and quick response in resolving the problem. In these days of chasing the dollar, it's comforting to know there are still Companies out there that give that personalized service we were so used to.