This is my first year using GOPHER software for my customer management. I like it but I have some questions...It seems to me you should be able to create an ESTIMATE before you create a CUSTOMER...I mean you can't get a new customer without an estimate...so why do I need to create a new customer THEN it will let me create an estimate...And what if I want to print the estimate sheet with just my Company name and the customers info, and the job description but leave the PRICE BLANK...cause I haven't dont the estimate yet...I want to bring that sheet walk around the home and then FILL IN THE $$$ AMOUNT...And what if I want to set a reminder IE "Call Pete Jones back 3/25/06 to follow up on estimate" I would think each customer or estimate should have that feature, am I missing it? Also under new service and area pricing...why isn't there a choice for "CUBIC YARD" for mulch and stone installs? PLEASE HELP TEAM GOPHER and LS MEMBERS using GOPHER!!!!!! Thanks!!!!!!