We received a call today for an estimate that was a referral from a current customer. It is the next door neighbor of two current customers. Here is the situation. The person that called is currently a customer of a friend of mine who is another local lco here in the area. I would not want to do something that is going to seem shady to a friend, but I must do the estimate since it is a referral. We do not want our current customer to feel that we are not reliable. Plus, if they are calling us they are unhappy with him anyway and if it isn't us it will be someone else. Should I call my friend and let him know about the situation? What we you folks do? The problem that I have with it is this. If I didn't know whether or not the person was his customer and they called that would be one thing, because we do have a couple of people that were his customers that are ours now. However, we did not know that they were his customers when we did the estimates and did not find out until much later. This person I have actually cut before for him, because he couldn't get to it and my customer is right next door. Any input would be great!