I had a small condo last year for maintenance. It was a good fit for me because I drive by it almost everyday so I gave it plenty of attention. They called Monday to reply to the letter I had sent them gearing up for this year. I went to visit with the Pres of the association on Tuesday to discuss what they wanted this year. I quoted the same price as last year for mowing, they wanted mulch spread and a spring clean-up. I gave them some VERY competitive prices for each item. He sounded impressed, stopped by yesterday to drop off a copy of the proposal for them to sign and return. I got a call from them tonight saying that someone underbid me and they were going to go with them. I didn't even realize they were shopping. From the conversation I had with the Pres they just wanted an idea of what they would need to spend this year. Oh well you win some you loose some.