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Got overpaid LOL

Discussion in 'Starting a Lawn Care Business' started by topsites, May 3, 2006.

  1. topsites

    topsites LawnSite Fanatic
    Messages: 21,653

    I am putting this here for those who might feel tempted, as I am sure the title indicates...

    What happened is I gave the customer one bill, then a week or so later another, but the second bill was a running or grand total (meaning it included the first bill) but I guess I didn't clarify this enough because the check was for the total of the two, so I got paid like for the grand total and then again for the total of the first. For argument's sake, say the total was for three cuts at 30 dollars each, the first bill was for two cuts at 60 then the third bill was for 90 (which is all 3 cuts and includes the 60) but I got paid 150 LOL (well it is kinda funny, I really didn't mean to do it).

    Great as this may seem (well it is), I credit the customer's account for the overage, then deposit the check without further ado. Being how they're regulars, it will be a few weeks before the overage is worked off but they won't see another bill for close to a month heheh...

    I am only saying this because I learned to never take advantage of a situation just because I can, always be honest and even if the customer makes a mistake, do not take them for a ride even if I know they would never find out, because it's bad juju. It's another way of saying watch their backdoor and don't step through it even if they accidentally leave themselves wide open.

    It always comes back on you, good or bad, so do good and then it's never a problem.
  2. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    I got overpaid instead of 1500.00 I GOT A CHECK FOR 15000.00 .It was written out Fifteen Thousand longhand too.So it was a perfectly cashable check.
    But I noticed it at lunch and took it right back to the guy and we got a big laugh out of it.His face turned all red when I showed it to him though and he said"God please don't mention this to my wife!"
    I said"How much you gonna pay me to keep my mouth shut!":laugh: :laugh: :laugh: LoL we laughed!
  3. Splicer

    Splicer LawnSite Senior Member
    Messages: 992

    bobby isn't going to like this:nono: :laugh:
  4. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    That's just too DARN BAD!He's just going to have to live with it!
  5. lwcmattlifter

    lwcmattlifter LawnSite Senior Member
    from NC
    Messages: 859

    I got paid twice for a big install once by the Mr and once by the Mrs. I think they copied the invoice, forgot about it and later sent the checks. I'm pretty sure the checks showed up within two days of each other. They were a little embarrassed and the Mrs. was kinda angry at her husband when I called to say they sent two checks.
  6. Soupy

    Soupy LawnSite Gold Member
    Messages: 3,125

    Claim it as a tip and move on :rolleyes: Just joking, I always enter the checks as they come in and if it is for to much it will automatically apply toward next invoice. I never look at the amount do, but i'm sure if I got such an overpayment as sheshovel then I would notice.
  7. chriscraft

    chriscraft LawnSite Senior Member
    Messages: 390

    Be honest, We were overpaid by a big comercial acct, they dbl paid us and we told them quick. This year they contracted us for 150 homes to landscape. Honesty does pay sometimes :)
  8. mike lane lawn care

    mike lane lawn care LawnSite Bronze Member
    Messages: 1,707

    i got over paid by a client, i charged $60 for a quick cleanup, he comes out and hands me $75 cash, i say you gave me too much, i only charged $60. he says "wrong, you under priced the work, next time estimate properly". i was stunned at first, as this new client had just purposly given me more money than i would have charged him. i said thank you and left. this looks like it could be a good season, he wil be getting priority over my other clients.

    P.S. i really didn't under bid the property, it was a $60 job.
  9. cessnasovereign

    cessnasovereign LawnSite Senior Member
    Messages: 292

    I love when that happens. I offered $25 for a yard weekly cutting, like 2K sq ft, tiny! And she said "oh no, $40." :)
  10. barefootlawns

    barefootlawns LawnSite Member
    Messages: 60

    i have gotten that a few times as well mike lane but what i would do is call them let them know of the situation and if they want you to add it to the overages or send them $60 back

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