1. Missed the live Ask the Expert event?
    Catch up on the conversation with Ken Hutcheson, President of U.S. Lawns, in the Franchising forum.

    Dismiss Notice

grandstand frame

Discussion in 'Toro' started by R & R Yard Designs, Jul 26, 2011.

  1. R & R Yard Designs

    R & R Yard Designs LawnSite Senior Member
    Messages: 646

    I have a gs that has a frame crack in half on me, the dealer has the mower and now the rep for the area wants to just fix the mower by putting on a piece of angle iron instead of doing a new lower frame, now he is replacing the upper frame which is cracked very bad. I brought the mower in last Monday and I.need a mower and the dealer does not have a zero downtime unit. I asked if he could ask the rep if we could use a demo for time that the unit and he said there is no way he would do that. When I was told he just wanted to fix the frame I told him no way that I bought these units for the warranty on the mower and frame. Now if this is how toro deals with it, that is piss poor and wrong, and would lose a good customer over it. Can you please get back to me ASAP or call me at 708-670-8504 thanks russ
    Posted via Mobile Device
     

Share This Page