Guys I thought I would give you guys a compliment on your dealer here in Springfield MO. Encore is steadily getting stronger in the area I am seeing more on trailers all the time. I beleve it is mainly because of your dealer. I had a accident with my prowler over the weekend I was mowing a large school and one of my employees mowed a shot pin or a cannonball! Anyhow you can just emagine what it did to my machine I broke a spinldle and a blade. Being extremly behind I did not need to be down, I drove to the dealer and Alex had the parts on the shelf and swapped out my bad spindle and had me going back to work in about 15min. That is what I call service after the sale! Also he did what he told me he would do If I bought from him. If you guys at Encore are as committed to the cutter as my dealer is I see a bright future for Encore in this town! By the way I am probably going to be buying another prowler from him the next 30days!