We are upgrading our access, phone systems integration with computer systems and all computers.
We employed two companies to integrate their technologies and both are pointing fingers at the other and freight companies whereas portions are still on trucks somewhere.
I am involving myself in the process to a level that is unpleasant for all until we are up and back on track.
Granted some of these technologies are going to provide us with services/technologies that are extraordinary and will be made available over the next 6 months before they are released to the industry as a new entity.
Without going into a longer explanation than necessary we will be up shortly come hell or high water.
The only comfort I get from this is that once everything is completed our systems will be the best this industry has ever experienced and will be rolled out sometime this summer.