Guess I will be phasing out scag mowers

Discussion in 'Lawn Mowing' started by chuck bow, Jul 29, 2006.

  1. chuck bow

    chuck bow LawnSite Senior Member
    Messages: 701

    Guess i will be phasing out all my Scag mowers over time as Midwest has pulled the Scag line from my dealer and put them at Reynolds Farm Euiptment in Muncie In . I have dealt with Reynolds before and i refuse to deal with them or maybe they refuse to deal with me the commercial cutter as i have had mowers at there shop sit for 2 weeks till they can get around to working on them > My company cant and wont tolerate this kind of service and the old dealer MR Superent Euipment has alway fixed it on the spot if they could . They( Superent) built thier business on customer service and were top notch in it. I think Superent has been done Dirty and has lost out to the Regional Giant , Reynolds . ( Superent has sold Scag for 16 years ) What ever new line Superent goes with iam sure most cutters in this area will follow but it will take time for me to switch everything over . They also pulled the echo line of handheld also ( midwest did this too) but he has already brought in Kawi hand held stuff and i am pleased with what i have already . Sorry to rant and vent but right now iam pissed at Scag and MIdwest ., It seems customers dont mean anything to these people and they are only seeing the up front money at this point .
  2. chuck bow

    chuck bow LawnSite Senior Member
    Messages: 701

    I posted this in wrong section could someone please move it to the commercial mowing section , must have been having a brain fart or heat related moment there thanks
  3. teeca

    teeca LawnSite Bronze Member
    Messages: 1,202

    i know this is a long shot, but their is a scagg dealer in brownsburg, that i deal with. i will agree on reynolds, i put them on the list with macalister, just because were big we can charge what we want and you will pay, and we don't care if you go elsewhere.
  4. EMWEB

    EMWEB LawnSite Member
    Messages: 145

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  5. chuck bow

    chuck bow LawnSite Senior Member
    Messages: 701

    landscape construction i have heard lost scag too and who in hell wants to drive 60 to 70 miles round trip to a dealer........ not me driving 20 was bad enough iam sure what ever line superent picks up will be just as good maybe even better
  6. 1MajorTom

    1MajorTom Former Moderator
    Messages: 6,073

    Sorry it took so long for me to relocate this, I hadn't seen it. I'll bump this back to the top now for the commercial forum viewers.
  7. Tharrell

    Tharrell LawnSite Silver Member
    Messages: 2,967

    Tell em to pickup Bob-Cat, similar machines.
    That's real dirty, what happened?

    REALSLOW LawnSite Senior Member
    from FLORIDA
    Messages: 668

    Tell your dealer to pickup Redmax and Hustler,that is what my dealer sells and I am real happy!
  9. tacoma200

    tacoma200 LawnSite Fanatic
    Messages: 5,426

    You will if you live here. 20 miles would be a piece of cake, try 50-80 minimum for good sales and service. You don't know how good you got it.
  10. C.T. Lawn Care

    C.T. Lawn Care LawnSite Senior Member
    Messages: 252

    Buzenbark lawn equipment in brownsburg sells scag. THey are a good bunch of people and they have echo too. They are on SR. 267 just south of 300 N i think. Good luck. I have talked to people that had Dixie choppers there for 2 months because they would just dick around and do what they wanted when they wanted!

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